Remote Customer Success Associate (E-Commerce)
Remote
Full Time
Entry Level
Join our team as a Remote Customer Success Associate and enhance customer satisfaction with our online store!
Responsibilities:
- Assist customers with orders, refunds, and product inquiries via chat, email, phone, and SMS
- Provide tailored product recommendations and solutions
- Ensure accurate customer records and service insights
Requirements:
- 1+ year of experience in customer service or e-commerce
- Strong communication and problem-solving skills
- Familiarity with Shopify and CRM tools
- Sales-oriented mindset
- Ability to work remotely
Perks & Benefits:
- $5/hour plus commissions and annual raises
- Paid time off and health insurance
- Performance-based incentives
- Work-from-home flexibility
Apply today!
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