E-Commerce Support Representative

Remote
Full Time
Entry Level

We’re growing and looking for an E-Commerce Support Representative to assist online shoppers. If you have experience in customer service and e-commerce, apply now!

Your Responsibilities:

  • Assist customers via chat, email, phone, and SMS
  • Help with order tracking, product inquiries, and refunds
  • Identify upsell and cross-sell opportunities
  • Maintain customer records and offer service insights

What We’re Looking For:

  • 1+ year of experience in customer service or e-commerce
  • Strong problem-solving and communication skills
  • Familiarity with Shopify and CRM tools
  • Sales-driven mindset with attention to detail
  • Ability to work remotely in a fast-paced setting

Benefits:

  • $5/hour plus commissions and annual increases
  • Paid time off and health insurance
  • Performance incentives and career growth
  • Work-from-home flexibility

Apply today!

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