GNM Salon Apparel

Customer Service Representative

Remote
Full Time
Mid Level

Join GNM's E-Commerce team as a Customer Service Representative! The perfect candidate puts customers first and ensures top-notch service in every interaction. (This is a fully Remote position)
 

Submit your application through the form linked below:


Use the application code to get prioritized: 

  • JAZZHR

Responsibilities: 

  • Answer incoming calls, emails, live chats, and/or social media comments/DMs to address customer questions, requests, and issues.
  • Advise customers on leveraging the product/service based on their unique needs.
  • Act as a product expert to ensure the information given to customers is accurate, up-to-date, and strategic.
  • Record customer interactions in an internal system for cross-functional awareness and relationship development.

Requirements: 

  • At least 1 year of Customer Service experience (required)
  • E-commerce experience is a plus!
  • Excellent written and verbal communication skills
  • Personally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speed
PC and Internet Requirements:
  • Must have a personally-owned PC or laptop with at least an Intel i5 processor (or its equivalent)
  • A minimum internet speed of 15mbps for both upload and download
Why Join Us?
We offer up to $4USD per hour, 100% Remote (work-from-home), full HMO health insurance, and dental coverage. Employees also receive company swag kits, paid time off, performance and referral bonuses, holiday pay and year-end bonuses, awards and recognitions, and promotional opportunities!
 

Submit your application through the form linked below:


Use the application code to get prioritized: 

  • JAZZHR

Note: We only accept applications received via the link provided.

Share

Apply for this position

Required*
Apply with Indeed
Human Check*