Join our team as an Online Customer Care Specialist and provide top-tier support to e-commerce shoppers.

Responsibilities:

• Assist customers via chat, email, phone, and SMS
• Manage orders, refunds, and product recommendations
• Track shipments and ensure timely issue resolution
• Maintain accurate customer records and service insights

Qualifications:

• 1+ year of customer service or e-commerce experience
• Strong communication and problem-solving skills
• Familiarity with Shopify and CRM tools
• Detail-oriented and sales-driven
• Ability to work remotely

Benefits:

• $5/hour plus commissions and annual raises
• Paid time off and health insurance
• Performance-based incentives
• Work-from-home flexibility

Apply today!