Online Sales & Support Associate
Remote
Full Time
Entry Level
Are you passionate about e-commerce and customer service? Join us as an Online Sales & Support Associate and help shoppers have a seamless experience!
Key Responsibilities:
- Assist customers via phone, email, chat, and SMS.
- Handle product inquiries, order tracking, and refunds.
- Identify upsell and cross-sell opportunities.
- Maintain customer records and provide insights for improvement.
What We’re Looking For:
- 1+ year of experience in customer service or e-commerce.
- Strong problem-solving and communication skills.
- Familiarity with Shopify, CRM tools, and online shopping platforms.
- Sales-driven mindset with excellent attention to detail.
- Ability to thrive in a fast-paced remote setting.
What We Offer:
- $5/hour plus commissions and annual raises.
- Paid time off and health insurance.
- Performance incentives and career growth.
- Permanent work-from-home setup.
Apply now and be part of an exciting team!
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