Online Sales & Support Associate

Remote
Full Time
Entry Level

Are you passionate about e-commerce and customer service? Join us as an Online Sales & Support Associate and help shoppers have a seamless experience!

Key Responsibilities:

  • Assist customers via phone, email, chat, and SMS.
  • Handle product inquiries, order tracking, and refunds.
  • Identify upsell and cross-sell opportunities.
  • Maintain customer records and provide insights for improvement.

What We’re Looking For:

  • 1+ year of experience in customer service or e-commerce.
  • Strong problem-solving and communication skills.
  • Familiarity with Shopify, CRM tools, and online shopping platforms.
  • Sales-driven mindset with excellent attention to detail.
  • Ability to thrive in a fast-paced remote setting.

What We Offer:

  • $5/hour plus commissions and annual raises.
  • Paid time off and health insurance.
  • Performance incentives and career growth.
  • Permanent work-from-home setup.

Apply now and be part of an exciting team!

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