Virtual Shopping Assistant
Remote
Full Time
Entry Level
Are you passionate about customer service and online shopping? Join our team as a Virtual Shopping Assistant and help customers have the best shopping experience possible! Our fast-growing e-commerce company is looking for proactive and detail-oriented professionals to assist shoppers with their needs.
Your Role:
- Support customers via phone, email, live chat, and SMS.
- Assist with product inquiries, order tracking, returns, and refunds.
- Provide personalized shopping recommendations.
- Identify opportunities to upsell and cross-sell products.
- Maintain accurate records and collaborate with the team to improve processes.
What We’re Looking For:
- Minimum 1 year of experience in customer service, sales, or e-commerce.
- Strong communication and problem-solving skills.
- Familiarity with Shopify, CRM tools, and online shopping platforms.
- Sales-focused mindset with attention to detail.
- Ability to work efficiently in a remote environment.
What We Offer:
- $5/hour plus commissions and annual increases.
- Paid time off and health insurance.
- Performance and recognition incentives.
- Permanent work-from-home setup.
- Career growth opportunities.
Apply now and be part of a dynamic team!
Apply for this position
Required*