Online Retail Support Specialist
Remote
Full Time
Entry Level
Looking for a remote opportunity in customer service? Our e-commerce company is hiring an Online Retail Support Specialist to help customers enjoy a seamless shopping experience.
What You’ll Do:
- Support customers via phone, email, chat, and SMS.
- Assist with order tracking, refunds, and product selection.
- Upsell and cross-sell relevant products.
- Maintain customer records and provide service insights.
What We’re Looking For:
- 1 year of experience in customer service or e-commerce.
- Strong problem-solving and communication skills.
- Familiarity with Shopify, CRM tools, and online shopping platforms.
- Sales-oriented mindset with excellent attention to detail.
- Ability to work efficiently in a remote setup.
What We Offer:
- $5/hour plus commissions and annual raises.
- Paid time off and health insurance.
- Performance-based incentives.
- Remote work with career growth opportunities.
Apply now and grow with us!
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