Online Retail Support Specialist

Remote
Full Time
Entry Level

Looking for a remote opportunity in customer service? Our e-commerce company is hiring an Online Retail Support Specialist to help customers enjoy a seamless shopping experience.

What You’ll Do:

  • Support customers via phone, email, chat, and SMS.
  • Assist with order tracking, refunds, and product selection.
  • Upsell and cross-sell relevant products.
  • Maintain customer records and provide service insights.

What We’re Looking For:

  • 1 year of experience in customer service or e-commerce.
  • Strong problem-solving and communication skills.
  • Familiarity with Shopify, CRM tools, and online shopping platforms.
  • Sales-oriented mindset with excellent attention to detail.
  • Ability to work efficiently in a remote setup.

What We Offer:

  • $5/hour plus commissions and annual raises.
  • Paid time off and health insurance.
  • Performance-based incentives.
  • Remote work with career growth opportunities.

Apply now and grow with us!

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