Online Shopping Support Specialist
Remote
Full Time
Entry Level
Join us as an Online Shopping Support Specialist and help customers with their online purchases!
Your Responsibilities:
- Support customers through chat, email, phone, and SMS
- Process orders, refunds, and product exchanges
- Provide recommendations to enhance the shopping experience
- Maintain accurate records of customer interactions
What You Need:
- 1+ year of customer service or e-commerce experience
- Strong problem-solving and communication skills
- Familiarity with Shopify and CRM tools
- Detail-oriented and organized
- Ability to work remotely
What We Offer:
- $5/hour plus commissions and annual raises
- Paid time off and health insurance
- Performance-based incentives
- Work-from-home setup
Join our team today!
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