Online Shopping Support Specialist

Remote
Full Time
Entry Level

Join us as an Online Shopping Support Specialist and help customers with their online purchases!

Your Responsibilities:

  • Support customers through chat, email, phone, and SMS
  • Process orders, refunds, and product exchanges
  • Provide recommendations to enhance the shopping experience
  • Maintain accurate records of customer interactions

What You Need:

  • 1+ year of customer service or e-commerce experience
  • Strong problem-solving and communication skills
  • Familiarity with Shopify and CRM tools
  • Detail-oriented and organized
  • Ability to work remotely

What We Offer:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Work-from-home setup

Join our team today!

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