Online Customer Care Agent

Remote
Full Time
Entry Level

Join us as an Online Customer Care Agent and help shoppers have a smooth online experience!

What You’ll Do:

  • Support customers with inquiries, orders, and returns via multiple channels
  • Recommend relevant products to improve customer satisfaction
  • Ensure timely order processing and tracking
  • Maintain customer records and suggest improvements

Requirements:

  • 1+ year of experience in customer service or e-commerce
  • Strong problem-solving and communication skills
  • Familiarity with Shopify and CRM tools
  • Remote work capability

What We Offer:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance incentives
  • Career growth opportunities

Apply now!

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