Online Shopping Support Specialist

Remote
Full Time
Entry Level

We’re hiring an Online Shopping Support Specialist to assist customers with their shopping needs. If you love customer service and e-commerce, this role is perfect for you!

Your Role:

  • Respond to customer inquiries via chat, email, phone, and SMS
  • Assist with order tracking, returns, and refunds
  • Recommend products and upsell when appropriate
  • Maintain accurate records and contribute to service improvements

What We’re Looking For:

  • 1+ year of customer service or e-commerce experience
  • Strong communication and problem-solving skills
  • Familiarity with Shopify and CRM tools
  • Detail-oriented with a proactive mindset
  • Ability to work efficiently in a remote setting

What We Offer:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Work-from-home opportunity with career growth

Join us today!

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