Online Shopping Support Specialist
Remote
Full Time
Entry Level
We’re hiring an Online Shopping Support Specialist to assist customers with their shopping needs. If you love customer service and e-commerce, this role is perfect for you!
Your Role:
- Respond to customer inquiries via chat, email, phone, and SMS
- Assist with order tracking, returns, and refunds
- Recommend products and upsell when appropriate
- Maintain accurate records and contribute to service improvements
What We’re Looking For:
- 1+ year of customer service or e-commerce experience
- Strong communication and problem-solving skills
- Familiarity with Shopify and CRM tools
- Detail-oriented with a proactive mindset
- Ability to work efficiently in a remote setting
What We Offer:
- $5/hour plus commissions and annual raises
- Paid time off and health insurance
- Performance-based incentives
- Work-from-home opportunity with career growth
Join us today!
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