We’re hiring a Virtual Customer Service Representative to assist our online shoppers. If you have experience in e-commerce support, we’d love to hear from you!

Job Responsibilities:

• Provide customer support via chat, email, SMS, and phone.
• Help with order tracking, product inquiries, and refunds.
• Upsell and cross-sell products to boost customer satisfaction.
• Keep accurate records and offer insights for service improvements.

Requirements:

• At least 1 year of experience in customer service or e-commerce.
• Strong communication and problem-solving skills.
• Familiarity with Shopify, CRM tools, and online shopping platforms.
• Highly organized with an eye for detail.
• Ability to work in a remote, fast-paced environment.

Benefits:

• $5/hour plus commissions and annual increases.
• Paid time off and health insurance.
• Performance incentives and career growth.
• Work-from-home flexibility.

Join our team and make an impact in online retail!