Virtual Shopping Support Agent

Remote
Full Time
Entry Level

We’re looking for a Virtual Shopping Support Agent to help customers with their online purchases!

What You’ll Do:

  • Respond to inquiries via chat, email, phone, and SMS
  • Process orders, refunds, and exchanges
  • Recommend products and assist with shopping concerns
  • Maintain organized customer records

What You Need:

  • 1+ year of customer service or e-commerce experience
  • Strong communication and problem-solving skills
  • Familiarity with Shopify and CRM tools
  • Detail-oriented and organized
  • Ability to work remotely

What We Offer:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Work-from-home flexibility

Apply now!

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