E-Commerce Customer Support Associate
Remote
Full Time
Entry Level
Join our team as an E-Commerce Customer Support Associate and help customers enjoy a seamless online shopping experience!
Key Responsibilities:
- Assist customers via chat, email, phone, and SMS
- Process orders, refunds, and exchanges efficiently
- Provide personalized product recommendations
- Maintain accurate customer records and feedback
Qualifications:
- 1+ year of experience in customer service or e-commerce
- Strong communication and problem-solving skills
- Familiarity with Shopify and CRM tools
- Detail-oriented with a customer-first approach
- Ability to work remotely
What We Offer:
- $5/hour plus commissions and annual raises
- Paid time off and health insurance
- Performance-based incentives
- Work-from-home flexibility
Apply today!
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