Online Retail Support Associate
Remote
Full Time
Entry Level
Join our team as an Online Retail Support Associate and help customers navigate their shopping experience!
What You’ll Do:
- Support customers via phone, email, chat, and SMS
- Assist with order tracking, refunds, and product selection
- Upsell and cross-sell relevant products
- Maintain customer records and improve service processes
What We’re Looking For:
- 1 year of experience in customer service or e-commerce
- Strong problem-solving and communication skills
- Familiarity with Shopify and CRM tools
- Sales-oriented mindset with great attention to detail
- Ability to work efficiently in a remote setup
What We Offer:
- $5/hour plus commissions and annual raises
- Paid time off and health insurance
- Performance-based incentives
- Career growth in a fast-growing company
Apply today!
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