Online Retail Customer Specialist

Remote

Full Time

Entry Level

We’re seeking an Online Retail Customer Specialist to deliver outstanding customer support!

Your Responsibilities:

Handle customer inquiries via phone, chat, email, and SMS
Process and manage orders, refunds, and returns
Provide personalized product recommendations
Keep customer records up to date

What We Look For:

1+ year of customer service or e-commerce experience
Strong communication and problem-solving skills
Familiarity with Shopify and CRM platforms
Detail-oriented and customer-focused

Perks & Benefits:

$5/hour plus commissions and annual raises
Paid time off and health insurance
Performance-based incentives
Work-from-home flexibility

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