E-Commerce Customer Experience Associate
Remote
Full Time
Entry Level
We’re looking for an E-Commerce Customer Experience Associate to enhance our customers’ shopping journey.
What You’ll Do:
- Handle customer inquiries through chat, email, phone, and SMS
- Provide product recommendations and resolve concerns
- Process orders, refunds, and returns efficiently
- Maintain accurate customer records
What You Need:
- 1+ year of customer service or e-commerce experience
- Strong problem-solving and communication skills
- Knowledge of Shopify and CRM tools
- Detail-oriented and organized
- Ability to work remotely
Perks & Benefits:
- $5/hour plus commissions and annual raises
- Paid time off and health insurance
- Performance-based incentives
- Flexible work-from-home setup
Apply now!
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