E-Commerce Customer Experience Associate

Remote
Full Time
Entry Level

We’re looking for an E-Commerce Customer Experience Associate to enhance our customers’ shopping journey.

What You’ll Do:

  • Handle customer inquiries through chat, email, phone, and SMS
  • Provide product recommendations and resolve concerns
  • Process orders, refunds, and returns efficiently
  • Maintain accurate customer records

What You Need:

  • 1+ year of customer service or e-commerce experience
  • Strong problem-solving and communication skills
  • Knowledge of Shopify and CRM tools
  • Detail-oriented and organized
  • Ability to work remotely

Perks & Benefits:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Flexible work-from-home setup

Apply now!

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