E-Commerce Support Agent

Remote
Full Time
Entry Level

Looking for a dynamic role in online customer service? Join us as an E-Commerce Support Agent and help customers enjoy a seamless shopping experience.

Key Responsibilities:

  • Assist customers via chat, email, phone, and SMS
  • Process orders, refunds, and exchanges
  • Recommend products to enhance the customer journey
  • Maintain detailed customer records

Qualifications:

  • 1+ year of experience in customer service or e-commerce
  • Strong communication and problem-solving skills
  • Familiarity with Shopify and CRM tools
  • Sales-driven mindset
  • Ability to work remotely

What We Offer:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance incentives
  • Work-from-home flexibility

Apply today!

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