Online Shopping Support Associate
Remote
Full Time
Entry Level
We’re looking for an Online Shopping Support Associate to help customers with their purchases.
Your Role:
- Assist customers via chat, email, phone, and SMS
- Help with product recommendations, returns, and order tracking
- Identify upselling opportunities to enhance customer satisfaction
- Maintain accurate customer records
What We Need:
- At least 1 year of experience in customer service or e-commerce
- Strong communication and problem-solving skills
- Familiarity with Shopify and CRM tools
- Highly organized and detail-oriented
- Comfortable working remotely in a fast-paced environment
What We Offer:
- $5/hour plus commissions and annual raises
- Paid time off and health insurance
- Performance-based incentives
- Career growth and work-from-home flexibility
Apply now!
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