Online Customer Care Associate

Remote
Full Time
Entry Level

We’re searching for an Online Customer Care Associate to provide excellent support to shoppers. If you’re passionate about helping customers, this role is for you!

Key Responsibilities:

  • Provide customer support via phone, email, chat, and SMS
  • Assist with product selection, returns, and order tracking
  • Recommend products and upsell where appropriate
  • Maintain accurate records and improve customer experience

Qualifications:

  • 1+ year of customer service or e-commerce experience
  • Strong communication and problem-solving skills
  • Familiarity with Shopify and CRM tools
  • Sales-driven mindset with attention to detail
  • Ability to work in a remote environment

What’s in It for You:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance incentives and career growth
  • Permanent work-from-home setup

Join our team today!

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