Customer Support Associate (E-Commerce)

Remote
Full Time
Entry Level

Looking for a career in online retail? We’re hiring a Customer Support Associate to assist shoppers and improve their buying experience!

Your Responsibilities:

  • Handle customer inquiries through chat, email, phone, and SMS
  • Process orders, refunds, and returns
  • Offer product recommendations and resolve shopping concerns
  • Maintain detailed customer records

What We’re Looking For:

  • 1+ year of experience in customer service or e-commerce
  • Excellent communication and problem-solving skills
  • Familiarity with Shopify and CRM platforms
  • Detail-oriented and customer-focused
  • Remote work capability

Perks & Benefits:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Career growth in a thriving e-commerce company

Apply today!


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