E-Commerce Client Support Specialist

Remote
Full Time
Entry Level

We’re seeking an E-Commerce Client Support Specialist to provide top-tier service to our customers.

What You’ll Do:

  • Assist customers with orders, returns, and general inquiries via multiple channels
  • Provide product recommendations and upsell opportunities
  • Maintain accurate records and customer interactions
  • Collaborate with the team to improve customer satisfaction

What We Need:

  • 1+ year of experience in customer service or e-commerce
  • Strong problem-solving and communication skills
  • Familiarity with Shopify and CRM tools
  • Sales-driven and detail-oriented
  • Ability to work remotely

What We Offer:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Work-from-home setup

Apply now!

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