Online Shopping Customer Support

Remote
Full Time
Entry Level

Are you passionate about e-commerce and customer service? Join us as an Online Shopping Customer Support representative and help shoppers have a seamless experience!

Key Responsibilities:

  • Assist customers via chat, email, phone, and SMS
  • Handle product inquiries, order tracking, and refunds
  • Identify upsell and cross-sell opportunities
  • Maintain customer records and offer insights for improvement

What We’re Looking For:

  • 1+ year of experience in customer service or e-commerce
  • Strong problem-solving and communication skills
  • Familiarity with Shopify and CRM tools
  • Sales-driven mindset with attention to detail
  • Ability to thrive in a fast-paced remote setting

What We Offer:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance incentives and career growth
  • Permanent work-from-home setup

Join us today!

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