Online Shopping Customer Support
Remote
Full Time
Entry Level
Are you passionate about e-commerce and customer service? Join us as an Online Shopping Customer Support representative and help shoppers have a seamless experience!
Key Responsibilities:
- Assist customers via chat, email, phone, and SMS
- Handle product inquiries, order tracking, and refunds
- Identify upsell and cross-sell opportunities
- Maintain customer records and offer insights for improvement
What We’re Looking For:
- 1+ year of experience in customer service or e-commerce
- Strong problem-solving and communication skills
- Familiarity with Shopify and CRM tools
- Sales-driven mindset with attention to detail
- Ability to thrive in a fast-paced remote setting
What We Offer:
- $5/hour plus commissions and annual raises
- Paid time off and health insurance
- Performance incentives and career growth
- Permanent work-from-home setup
Join us today!
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