Customer Experience Representative (E-Commerce)
Remote
Full Time
Entry Level
We’re hiring a Customer Experience Representative to assist shoppers and improve their buying journey!
Your Role:
- Handle customer inquiries through chat, email, phone, and SMS
- Process orders, refunds, and returns promptly
- Offer product recommendations and resolve shopping concerns
- Keep detailed customer records
What We’re Looking For:
- 1+ year of experience in customer service or e-commerce
- Strong communication and problem-solving skills
- Familiarity with Shopify and CRM tools
- Detail-oriented and customer-focused
- Ability to work remotely
Benefits & Compensation:
- $5/hour plus commissions and annual raises
- Paid time off and health insurance
- Performance-based incentives
- Career growth in a growing e-commerce company
Apply today!
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