Customer Experience Representative (E-Commerce)

Remote
Full Time
Entry Level

We’re hiring a Customer Experience Representative to assist shoppers and improve their buying journey!

Your Role:

  • Handle customer inquiries through chat, email, phone, and SMS
  • Process orders, refunds, and returns promptly
  • Offer product recommendations and resolve shopping concerns
  • Keep detailed customer records

What We’re Looking For:

  • 1+ year of experience in customer service or e-commerce
  • Strong communication and problem-solving skills
  • Familiarity with Shopify and CRM tools
  • Detail-oriented and customer-focused
  • Ability to work remotely

Benefits & Compensation:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Career growth in a growing e-commerce company

Apply today!

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